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University of Northern Iowa | College of Humanities and Fine Arts | Webmail | My Universe |

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Windows XP FAQ

How do I change my CHFA user password from a Windows machine?
First you need to login to a Windows machine with your username and current password. Once you see the desktop and start button, etc. - hold the CTRL, ALT keys then hit DELETE. In the lower left corner of the Windows Security Window is a button for Change Password. There are three blank lines - old password - new password and confirm new password. All passwords for CHFA accounts must be 6 characters or longer, and cannot be an password you have used before. Passwords are case sensitive - so MYPASSWORD is different from mypassword. You can use any symbol on the keyboard in your password. Click OK when you are done. You will get a confirmation if your password change was successful or not.
How do I get to web pages that pop-up and are blocked?
Many administrative web pages at UNI (usually accessed through My Universe) are treated as pop-ups by the latest version of Internet Explorer on Windows XP (the version present on all CHFA Windows XP computers). CHFA also has the Google Toolbar added to Internet Explorer, which blocks other popups but we have it configured to allow all UNI webpages to bypass the blocker. You can bypass the Microsoft Internet Explorer pop-up blocker at any time by holding the "ctrl" key on your keyboard while clicking on a web link. If you want to allow all UNI webpages to bypass the Microsoft pop-up blocker do the following: Start Internet Explorer (assuming you are not already in it while reading this!!) Click on Tools (across the top of the screen) - Then Pop-up Blocker - then Pop-up Blocker Settings. On the Pop-up Blocker Settings window type uni.edu into the "Address of Web site to allow" then click the Add button. You will then see in the "allowed sites" list below an entry for *.uni.edu - meaning any UNI site will bypass the Pop-up blocker. You may also set the Filter level at the bottom of this screen to reduce or increase the number of pages being blocked. I find the default Medium setting to be best.
I cannot display some UNI websites - pop-up pages are blocked
Many administrative web pages at UNI (usually accessed through My Universe) are treated as pop-ups by Internet Explorer 6 on Windows XP with Service pack 2. You can bypass the pop-up blocker at any time by holding the "ctrl" key on your keyboard while clicking on a web link. If you want to allow all UNI webpages to bypass the Microsoft pop-up blocker do the following: Start Internet Explorer (assuming you are not already in it while reading this!!) Click on Tools (across the top of the screen) - Then Pop-up Blocker - then Pop-up Blocker Settings. On the Pop-up Blocker Settings window type uni.edu into the "Address of Web site to allow" then click the Add button. You will then see in the "allowed sites" list below an entry for *.uni.edu - meaning any UNI site will bypass the Pop-up blocker. You may also set the Filter level at the bottom of this screen to reduce or increase the number of pages being blocked. We recommend leaving it at the default setting of Medium.
How do I configure Outlook Express or Thunderbird for use with UNI Mail server?
CHFATECH as step-by-step instructions for Windows users: how to configure Outlook Express in CHFA OR how to configure Mozilla Thunderbird in CHFA
I cannot install software on any Windows XP or 2000 computer
In order to prevent software conflicts CHFA|TECH screens software for compatibility, and limits the ability of users to install programs on their own. All standard University supported applications are installed on every Windows machine. If you own additional software, upon proof of ownership and checking for compatibility, we can install the software on a single office computer for your use. If the software is licensed for use on only one machine College policy is for CHFATECH to retain the installation disc(s). Upon removal (un-installation) from CHFA computers, we will return installation media to the licensed owner.
I need a software package installed in the lab for a class I am teaching.
CHFA|TECH carefully screens software for both Macintosh and Windows labs, since many classes depend on them for their daily training. As we apply updates between each semester of classes, these labs may be unavailable during the Winter, Spring and Summer breaks. If you have software that you like to have installed in the labs, please contact us by phone or email well in advance of the start of classes for the semester you need to use the software (i.e. Please contact us in May with requests for Fall Semester software). We will need a copy of the installation disc(s), and applicable proof of license for the software. Please note: most software packages require separate copies of the program be purchased for each computer running the software. We cannot install software in violation of any license agreement.
I get a message "Profile Storage Space - you have exceeded your profile storage space..."
"Profile Storage Space - you have exceeded your profile storage space Before you can log off, you need to move some items from your profile (such as items on the desktop) to network or local storage (top of C: drive, Zip, Floppy or CD). Questions? - CHFA|TECH phone #3-7349" When you log off everything in c:\documents and settings\%USERNAME%\ - except for the "Local Settings" Folder is copied from the computer you are using to our server. This allows your settings to be called up from any Windows machine in the College (and saves your settings in case your primary workstation fails). In order to maximize login speed, and to conserve our limited disk space - your profile cannot exceed 30MB (That is the maximum Microsoft Windows Server allows - but it has proven adequete for most users).
How do I print to a network (laser) printer from my office computer?
From a Windows 2000 computer, you will only need to know the name of the printer or the location. Click on the start button (lower left corner of screen) - choose search, for printers. From Windows XP, click start - printers and faxes. In the upper left click on File - and drop down to add printer. Click next - "A network printer" should already be selected - click next - on the Specify a printer page you should have the top button "Find a printer in the directory" selected, click next. A Find Printers window will appear, to limit your search change the top blank from In: Entire Directory to CHFA - then click Find Now. You will see a list of printer with locations and comments. Find the printer you wish to use and double click on it's name. The printer is now on your list of printers you can choose when printing. If you want to make any printer your default printer (the one that is used when you click the printer icon in MS Word, and what is chosen unless you specify otherwise): click start - settings - printers - right mouse click the printer you want to make the default and then left click on the option for 'make default printer.'

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